LOVE YOUR URTH SLEEP MATTRESS OR YOUR MONEY BACK!
We hope you will love your UrthSleep by Essentia mattress, but if after sleeping on your new mattress you find that it isn't right for you it can be returned for a full refund of the purchase price less the $99 recycling and transportation cost.
Your 120-night sleep trial begins after you receive your new mattress. During this time if you decide the UrthSleep mattress is not right for you please contact us and we will arrange to pick up and return. UrthSleep does not charge any restocking fees.
When you are sleeping on a new mattress your body does have a transition period to adjust, we ask that you give your new mattress an honest trial by sleeping on it for no less than 30 nights before requesting a return.
Returned mattresses cannot be resold. Once returned we will give the mattress to one of our eco-conscious recycling partners.
*The mattress must be returned in good condition without any stains, tears, excessive odors or soiling of any kind. If the mattress has been physically damaged intentionally due to accident or neglect including damage by burns, cuts, humidity/mold, bodily fluids or otherwise abnormally soiled or unsanitary we reserve the right to not accept the return.